Trezor® Wallet: secure hardware storage, Suite, Bridge, and support

The Trezor® Wallet is a hardware wallet designed to keep cryptocurrency private keys offline and under your control. As a Trezor® Hardware Wallet, it isolates sensitive operations (signing transactions and storing seeds) from internet-connected systems, reducing the risk of phishing, malware, and remote attacks.

Getting started — trezor.io/start and Trezor® Suite

New users should begin at trezor.io/start. From there, download the official Trezor® Suite App (search for "Trezor Suite Download" on the start page). Trezor® Suite helps you manage wallets, view transaction history, update firmware, and perform secure operations while requiring confirmations on your physical device.

Why Trezor® Bridge matters

Trezor® Bridge acts as a secure local connector between the Suite (or browser) and your Trezor® device. If your browser cannot detect the device, installing the "Trezor Bridge Download" from the official site usually resolves detection and permission issues.

Common login & connection issues

There is no central Trezor® cloud account — "Trezor login" or "Trezor Wallet Login" refers to unlocking your hardware with its PIN and approving actions locally. Common issues include "Trezor Login not working" or "Unable to login Trezor" due to faulty USB cables, outdated Bridge, blocked browser permissions, or firmware mismatches.

Troubleshooting checklist

Use a data-capable USB cable and try a different port or computer.
Install or reinstall Trezor® Bridge from trezor.io/start and restart the browser.
Ensure Trezor® Suite is updated; apply firmware updates only through official Suite prompts.
If your device prompts for a PIN, enter it on the device screen — not via your PC.

Account recovery & safety practices

If you ever lose access to the physical device, perform Trezor Account Recovery using your recovery seed (12–24 words). Never type your seed into websites, store it digitally, or share it. For any "Trezor 2fa reset" tasks tied to external services, follow those services' recovery flows — Trezor® itself doesn't centrally manage third-party 2FA.

When to contact support

For persistent "Error Connecting Trezor Account", firmware failures, or if "Trezor Suite App not Working", visit the official Trezor Help Center at trezor.io and follow official troubleshooting steps. Avoid third-party download links or unsolicited technical help.

FAQ

1. Where can I safely download Trezor® Suite and Bridge?: Always use trezor.io/start for verified "Trezor Suite Download" and "Trezor Bridge Download".
2. Why can't my browser detect my Trezor® device?: Install Bridge, allow USB permissions, try another cable/port, and restart the browser or computer.
3. What does "Can't verify Trezor Wallet" mean?: This often indicates an untrusted connection or incorrect firmware — verify downloads from trezor.io and update firmware through Suite.
4. How do I recover access to my funds?: Use your recovery seed in Trezor® Suite or a compatible recovery tool on a new device; follow official instructions precisely.
5. Does Trezor® reset third-party 2FA?: No — if you used Trezor® as a U2F key for another service, follow that service's recovery or 2FA reset procedures.